Pet Care FAQs in Placerville, CA

Where is Pleasant Valley Pet Clinic located?

We are at 4561 Pleasant Valley Road, Placerville, CA 95667. We care for pets from Placerville and the surrounding communities.

What are your hours?

We are open Monday through Friday from 8am to 5:30pm and Saturday from 8am to 5pm. We are closed on Sunday. Call (530) 644-2424 if you have a question about a specific day.

How do I schedule an appointment?

You can call us at (530) 644-2424 or send a request through our appointments page. Tell us your pet’s name, species and the reason for the visit so we can set aside the right amount of time.

What types of pets do you see?

Our care is focused on dogs and cats, and we have resources for both on our dog and cat pages. If you have a different kind of pet, call us first so we can tell you whether we can help or point you to the right place.

What services does the clinic offer?

We offer exams and consultations, vaccinations, preventative medicine, parasite prevention, diagnostics, dentistry, surgery, laser therapy, microchipping, nutritional counseling, a pharmacy and low cost spay and neuter. You can see everything on our veterinary services page.

I’m a new client. What should I do before my first visit?

Start with our new client page, and fill out our online forms before you arrive. If your pet has been seen elsewhere, bring any previous medical records and a list of current medications and foods.

Do you offer urgent care for sick or injured pets?

Yes. If your pet is sick or hurt during our business hours, call us right away at (530) 644-2424 so we can let you know how soon we can see them. You can learn more on our urgent care page.

What should I do if my pet has an emergency when you are closed?

If your pet has a life-threatening problem outside our hours, go to the nearest emergency veterinary hospital right away. Our first aid page has guidance for the moments before you can get help.

Which vaccines does my pet need?

It depends on your pet’s age, lifestyle and health history. Our veterinarians recommend a schedule that fits your pet and your area, and you can read more on our vaccinations page and vaccine information page.

Do you have wellness packages for puppies and kittens?

Yes. We offer a puppy wellness discount package and a kitten wellness discount package to help new pet owners get their young pets off to a healthy start.

Do you offer low cost spay and neuter services?

Yes. Our low cost spay and neuter service helps keep surgery within reach for more pet owners. Call us to ask about scheduling and how to prepare your pet.

How do I protect my pet from fleas, ticks and other parasites?

Regular prevention is the easiest way to protect your pet, and we can recommend products suited to your pet’s species, size and lifestyle. Learn more on our parasite prevention page, or see our guides to flea control and tick control.

Does the clinic provide dental care for pets?

Yes. Dental disease can cause pain and affect your pet’s overall health. Our veterinary dentistry service includes exams and cleanings, and we can talk with you about care at home.

What is laser therapy and when is it used?

Laser therapy is a non-invasive treatment that can be used to support comfort and healing for certain conditions. Our veterinarians can tell you whether it is a good fit for your pet. Visit our laser therapy page to learn more.

Can I request a prescription refill online?

Yes. Use our prescription request form to ask for a refill. You can also learn more about our pharmacy.

What payment options are available?

We offer financing options and Cherry payment plans to help spread out the cost of care. We also have information on pet insurance to help you plan ahead.

Why should my pet be microchipped?

A microchip is a permanent form of identification that can help reunite you with your pet if they get lost and lose their collar or tag. Read more on our microchipping page.

What if my pet needs care from a specialist?

When a pet needs advanced care beyond what we offer, we can refer you to a trusted specialist. See our list of specialty and referral hospitals for more information.

Do you offer rattlesnake avoidance training?

Yes. Rattlesnakes are a real concern for dogs in our area, and our rattlesnake class helps teach dogs to stay away from them. Call (530) 644-2424 to ask about upcoming class dates.