Veterinarian caring for a new patient at Pleasant Valley Pet Clinic in Placerville

Getting started with your pet’s care is simple

Welcome to Pleasant Valley Pet Clinic in Placerville, CA. New clients can fill out their registration forms online before the first visit, so there is less paperwork to handle at the front desk. Submit your forms, call us to schedule your pet’s first appointment, and we will take it from there.

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Your first steps with our clinic

We offer new clients the option of filling out the necessary forms online. Complete both forms below and submit them to our team:

After you submit your forms, call us at (530) 644-2424 to set up the initial appointment. Our team will help you find a time that works for you and your pet. Our hours are Monday through Friday from 8am to 5:30pm and Saturday from 8am to 5pm. We are closed on Sundays.

Once you are established with us, you can use the patient portal link to make any other appointments, send prescription requests, or view your pet’s vaccine history.

** Please see Rabies Vaccination Notice, under resources

What to bring to your first visit

It helps to have a few things ready when you come in. If your pet has been seen elsewhere, bring any medical and vaccination records you have, along with a list of current medications, supplements, and the food your pet eats. Write down any questions or concerns so nothing gets forgotten during the exam. For cats and small dogs, a secure carrier makes the trip safer and less stressful, and our carrier tips can help you get your pet comfortable with one.

Helpful resources for new pet owners

Beyond your first appointment, we have information to help you care for your pet and plan for the unexpected:

You can also learn more about our veterinary services, or meet the people who will care for your pet on our veterinary team page.

Questions new clients often ask

How do I become a new client at Pleasant Valley Pet Clinic?

Fill out the New Client Registration Form and the Pre-Appointment Questionnaire online, then call us to schedule your pet’s first appointment. Completing the forms ahead of time helps our team prepare for your visit.

Do I have to fill out the forms online?

Online forms are an option we offer for your convenience. They let you share your information from home before your first visit. If you have trouble with them, call us and our team will be happy to help.

How do I schedule my pet’s first appointment?

After you submit your forms, call us at (530) 644-2424. Our team will find a time that works for you. We are open Monday through Friday from 8am to 5:30pm and Saturday from 8am to 5pm.

What should I bring to my first visit?

Bring any previous medical and vaccination records, a list of your pet’s medications and supplements, and information about the food your pet eats. Use a carrier for cats and small dogs, and a leash for dogs. Write down any questions you want to ask the veterinarian.

What can I do in the patient portal?

Once you are established with our clinic, you can use the patient portal to make additional appointments, submit prescription requests, and view your pet’s vaccine history.

Do you offer payment options or work with pet insurance?

We have information available on pet insurance, financing options, and Cherry payment plans to help you plan for your pet’s care. Visit our New Clients resources or call the clinic with questions about your specific situation.

Where can I find your rabies vaccination notice?

The Rabies Vaccination Notice is available as a PDF under the resources on this page. It explains our rabies vaccination information for clients.

We look forward to meeting you and your pet

Submit your forms, give us a call at (530) 644-2424, and let our Placerville team welcome you to the clinic.

Request an Appointment